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Return, Refund & Cancellation Policy

Effective Date: July 09, 2026

Jagadhatri Medicare is committed to providing quality hospital and medical equipment. Please read our Return, Refund & Cancellation Policy carefully before placing an order.


1. Order Cancellation

Orders may be cancelled before dispatch by contacting our support team. Once a product has been dispatched, cancellation may not be possible.


2. Return Policy

  • Returns are accepted only for damaged, defective or incorrect products delivered by us.
  • The issue must be reported within 48 hours of delivery.
  • The product must be unused and returned with original packaging and accessories.

3. Non-Returnable Items

  • Products damaged due to improper handling.
  • Used or installed medical equipment.
  • Customized or special-order products.
  • Products without original packaging.

4. Refund Policy

Once the returned product is received and inspected, eligible refunds will be processed through the original payment method or bank transfer within 7–10 business days.


5. Damaged Products

If your order arrives damaged during transit, please inform us immediately with photographs of the product and packaging for prompt assistance.


6. Contact Us

Jagadhatri Medicare
Andilo, Bhubaneswar, Odisha - 752101
Email: office@jagadhatrimedicare.in
Phone: +91 8328976514
Website: https://jagadhatrimedicare.in